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News and Articles About Customer Satisfaction

How This Startup's Focus on Personal Touch Helped it Thrive
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Online personal style service Stitch Fix builds loyalty by really knowing its customers.
March 19, 2014 in Marketing
Brand Like Your Company Really Matters

Brand Like Your Company Really Matters

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In a rapidly changing landscape, businesses must to get closer to customers to create products they will truly value.
March 17, 2014 in Marketing
Why Can Some Businesses Get Away With High Prices?

Why Can Some Businesses Get Away With High Prices?

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Ivy League schools, top doctors and rock stars provide a lesson for your business.
March 14, 2014 in Grow Your Business
How the Rules of Customer Satisfaction Have Changed

How the Rules of Customer Satisfaction Have Changed

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The web has shaken things up, giving more power to consumers. It's now even more important to keep people happy.
March 13, 2014 in Grow Your Business
Follow These Laws to Grab Customers' Attention

Follow These Laws to Grab Customers' Attention

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Analysts and experts have tried for years to crack the customer conundrum. It really shouldn't be that difficult. Here are a few laws to follow.
February 25, 2014 in Grow Your Business
3 Situations When You Should Shut Your Mouth

3 Situations When You Should Shut Your Mouth

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While entrepreneurs could babble on and on about their endeavor and how much they accomplished, sometimes it pays to just listen to others.
February 7, 2014 in Business Management
Customer Retention Begins on the Front Lines

Customer Retention Begins on the Front Lines

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Your existing customer base can still help you grow. Make sure your employees who deal with them are passionate.
January 30, 2014 in Growing Your Business
Move Over Big Data -- Here Comes 'Fast' Data

Move Over Big Data -- Here Comes 'Fast' Data

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Learn how businesses are using data in real-time to react to customer feedback more quickly and efficiently.
January 29, 2014 in Innovation

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