Kristin Clifford

Kristin Clifford

Kristin Clifford is an entrepreneur, a stand-up comedian as well as a marketing and communications professional.

Most Companies Don't Get How Customer Service on Social Media Works
Customer Service

Most Companies Don't Get How Customer Service on Social Media Works

A new survey shows that 80 percent of companies think they're doing a great job, but only 8 percent of customers think so.
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