Building a Business
How the Epidemic of Bad Behavior Affects Your Business
Learn about actions your company can take to return to civility in the workplace and minimize rudeness with customers.
Leslie Gaines-Ross is chief reputation strategist at global public relations firm Weber Shandwick. Based in New York, Gaines-Ross is the author of Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation and CEO Capital: A Guide to Building CEO Reputation and Company Success.
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