Leslie Gaines-Ross

Leslie Gaines-Ross

Chief Reputation Strategist, Weber Shandwick
Leslie Gaines-Ross is chief reputation strategist at global public relations firm Weber Shandwick. Based in New York, Gaines-Ross is the author of Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation and CEO Capital: A Guide to Building CEO Reputation and Company Success.
Customer Experience

How the Epidemic of Bad Behavior Affects Your Business

Learn about actions your company can take to return to civility in the workplace and minimize rudeness with customers.