How Much Is Too Much?

When it comes to shipping and handling charges, there are no rules.

By Tomima Edmark • Feb 1, 1998

Opinions expressed by Entrepreneur contributors are their own.

Q: What are the guidelines for charging shippingand handling fees to a customer?

A: This question has an interesting answer. Afterseveral calls to various agencies, including the U.S. PostalService and the Federal Trade Commission, the answer is: There areno guidelines. Companies can charge whatever they want for shippingand handling with impunity.

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