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I Built Apron Brand Hedley & Bennett Into a Fast Success. Our Lack of Structure Almost Brought Us to a Halt. My business barely survived its first few years, and I nearly crumbled under the stress. Then I learned the greatest lesson of my career, which transformed our company into the go-to apron brand for restaurants everywhere: Without process, we are nothing.

By Ellen Bennett

This story appears in the April 2021 issue of Entrepreneur. Subscribe »

Julia Stotz

"How are those aprons coming along?" I asked. "We getting close?"

"Oh, i'm sorry, Ellen," my sewer said. "I will finish this week. I promise."

He'd said that yesterday, too. Time was running out.

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