Building a Business Why Client-Centric Businesses Win — Lessons from Sir Alex Ferguson and Amazon Successful leadership demonstrates that prioritizing people—whether in sports or business—is crucial for long-term growth and client loyalty. By Kristopher Tait
Building a Business Get Picky With Your Clients — How to Identify and Attract Your Ideal Customer By Cynthia Kay
Building a Business The Rise of the Underdog: Why Holding Groups Won’t Work for New Marketing and Media Giants As smaller, growing agencies are ramping up talent, resources and focus, they're landing equally impressive clients and fees — and signifying that agency disruption is already well underway. By Kristopher Tait