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Lessons Learned from a CEO: Stepping Up in a New Leadership Role

The first few months in a new role are pivotal in establishing a strong presence that will set the tone for your tenure.

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Stepping into a new role is exciting, humbling and challenging at the same time. Yet the first few months are pivotal in establishing a strong presence that will set the tone for your tenure. The biggest takeaways I have learned in the early stages of my new role as CEO include prioritizing people over process, keeping a pulse on your company’s competitive landscape and leaning into transparency at every level — both internally and externally.

People over process

As a leader, it’s important to ensure that individuals in your organization feel valued, whether it’s an intern, a mid-level manager or a c-suite executive. This starts with making time for people — all people. According to GoRemotely, nearly 80% of U.S. employees quit their jobs due to a lack of appreciation. That same study found that 70% of employees are unhappy in their jobs due to negative . This makes putting people first imperative for any organization. Doing so also has several key benefits from a perspective. When someone leaves your company, the cost to replace that person can range from one-half to two times the employee’s . This adds up quickly when you have a high turnover rate. Employee longevity and happiness can boost a business’s bottom line, keeping in mind that happy employees are up to 20% more productive than unhappy ones.

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