Building a Business
5 Tips for Driving Valuable Customer Experiences Through Company Culture
It is important for organizations to build their culture around one goal -- delivering positive customer experiences.
Dr. Erin K. Walline currently serves as Executive Director of Global Customer Experience at Dell where she is responsible for the design and development of Dell's Customer Experience strategy across the end-to-end customer journey. She received her Ph.D. in Engineering from Texas A&M University.
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