Simon Glass
Bio
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Latest
This Is the 'X Factor' to Growing a Successful Business
Here's how growing businesses can outperform larger organizations with their CX and win in the experience economy.
The Future is 'Phygital': What Customer Experience Experts Need to Know
Here's how CX teams can adapt to consumer demand for a hybrid physical and digital experience.
El futuro es 'Phygital': lo que los expertos en experiencia del cliente deben saber
Así es como los equipos de CX pueden adaptarse a la demanda de los consumidores de una experiencia híbrida física y digital.
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