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Long ago, before there were telephones, a woman travelingoverseas cabled her husband for permission to buy jewelry. Herhusband responded: NO. COST TOO GREAT.
However, technology then was less than perfect. So instead, thewoman received this message: NO COST TOO GREAT.
Today, most of us use e-mail for messages. But althoughtechnology has advanced beyond cables, small details still affectthe way the recipient sees and interprets a message--sometimes toyour detriment.
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