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Good Calls Ring in profits with your own telemarketing business

By Charlotte Mulhern

Opinions expressed by Entrepreneur contributors are their own.

Q: I want to start a telemarketing business, but I don'teven know how or where to begin. What are the most important thingsI need to know?

Name Withheld

A: Larry Kaplan is president and CEO of Northbrook,Illinois-based Tele Business USA, an award-winning firm that hasprovided telemarketing companies with professional services formore than 20 years:

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