Subscribe to Entrepreneur for $5
Subscribe

Update Your Phone System

Know your options for bringing your phone system up-to-date.

By
This story appears in the February 2006 issue of Entrepreneur. Subscribe »

While many consumers may be kicking landlines to the curb in favor of cell phones, most growing businesses are behaving more circumspectly. "We've found it's not so much a trend of [businesses] moving entirely away from the landline as it is shifting a lot of minutes over to wireless," says Matthew DelPercio, associate analyst with research organization The Yankee Group.

Looking past mobile phones, VoIP over could help move the sluggish landline exodus along. Dual-mode handsets that seamlessly connect to Wi-Fi at the office and to cellular on the go are especially intriguing. But Yankee Group analyst Gary Chen sees challenges to the young technology in the forms of a lack of industry standards, reduced life and quality of service issues. Chen recommends that businesses invest in VoIP over Wi-Fi at this point only if there's a clear need for it, your network can handle the added traffic and you can live with its current shortcomings.

Continue reading this article - and everything on Entrepreneur!

Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5.

Entrepreneur Editors' Picks