This Mindset Can Help You Get the Most Out of Your Customer Service Strategy Think beyond just your product or service's benefits.

By Mike Phillips

Opinions expressed by Entrepreneur contributors are their own.

In this video, Entrepreneur Network partner Mike Phillips discusses what it means to offer good customer service.

Sometimes, the customer service surrounding a product can trump the actual product's benefits and advantages. A customer will pay a higher price if they expect a superior experience. A customer may also pay more for a special occassion. It might sound simple, but customer service is the sum of the experiences a customer goes through while interacting with your product or service.

Click the video to hear more.

Related: How to Increase Your Influence as a Leader

Watch more videos on Lead the Team's YouTube Channel.

Entrepreneur Network is a premium video network providing entertainment, education and inspiration from successful entrepreneurs and thought leaders. We provide expertise and opportunities to accelerate brand growth and effectively monetize video and audio content distributed across all digital platforms for the business genre.

EN is partnered with hundreds of top YouTube channels in the business vertical. Watch video from our network partners on demand on Amazon Fire, Roku, Apple TV and the Entrepreneur App available on iOS and Android devices.

Mike Phillips

Digital Executive, Motivational Speaker, and Leadership Coach

Michael "Mike" Phillips is a Digital Executive, Motivational Speaker, and Leadership Coach. He has more than 25 years in coaching and leadership. Mike hosts a weekly podcast for sales and leadership titled "The FRONT." One of Mike's driving purposes is to help YOU grow and go further in business and to develop the next generation of business leaders.

Editor's Pick

Related Topics

Business News

Katy Perry Is Fighting the Founder of 1-800-Flowers for a $15 Million California Mansion He Doesn't Want to Sell Her

The eight-bedroom, 11-bathroom estate sits on nearly nine acres in the Santa Ynez foothills in Montecito.

Business News

Jeff Bezos Lost $5 Billion in 1 Day After Amazon FTC Lawsuit News

The lawsuit accuses Amazon of engaging in anticompetitive practices, which has led to a sharp decline in the company's stock value and a substantial reduction in Bezos's net worth.

Growing a Business

Want to Sound Smarter? This Stanford Professor's Simple 3-Point Technique Will Help

With a little structure, you can impress audiences with your ad-libbing all day.

Living

Don't Make This 'Crazy' Common Mistake in Your Home Office Setup, Warns an Interior Designer Behind Million-Dollar Renovations

Ali Budd, president and creative director of Ali Budd Interiors, talks what's important in an office — and what isn't.