Why Jargon Is Bad for Your Business -- and How To Eliminate It A growing movement of experts are stepping up to help businesspeople speak like, well, people.
Rey Sawan has a good idea. It's for a food truck selling Lebanese flatbread sandwiches called manaeesh. The twist? While customers wait for their orders, he will transport them to the street markets of his native Beirut using virtual reality. To make that happen, he needs $100,000. That's why he's now standing behind a table and in front of a PowerPoint screen in fashionably ripped jeans and a T-shirt, smiling nervously as he starts his pitch. Following a script stored on his phone, he speaks about his capitalization costs, his empirical analysis of average post-transaction customer wait times for food-truck meals and how to leverage VR content as part of the end-to-end value proposition he hopes will ultimately differentiate his business model.
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When Sawan is finished showing his flow charts and listing his financials, Lu Ann Reeb puts on her glasses and consults her notes. "What we lost in what we just saw was that hugely compelling factor of why you want to do this," she says. "Come here." She takes away the phone and tells Sawan to turn off the PowerPoint.