7 Ways to Turn Instagram Followers into Customers for Life
Use these seven ways to reach out to prospects and make them want to buy from you, over and over again.
By Kim Walsh Phillips • Originally published
Opinions expressed by Entrepreneur contributors are their own.
The following excerpt is from Kim Walsh Phillips's book Ultimate Guide to Instagram for Business. Buy it now from Amazon | Barnes & Noble | IndieBound or click here to buy it directly from us and SAVE 60% on this book when you use code SOCIAL2021 through 5/27/21.
If you don't take action, the product, program or service you offer won't be able to help those who need it so much. You need to put yourself out there so your audience can be reached. One way to make this happen? Start selling. Don't focus solely on follower growth through your Instagram account. You have to get to a stage of selling so you can receive an ROI from your Instagram marketing.
Related: Harness the Power of Stardom With Instagram
Here's the thing though: In order to sell, you have to do something most won't -- you have to be different. You have to stop looking, sounding, and appearing the same as everyone else. You are different after all, so stop appearing just as your competitors do. Maybe you don't think you do. Most of our private clients don't realize it. When asked about their competitors, almost every new client answers the question, "We don't really have any."
Unfortunately, your prospects won't see it that way. If your marketing isn't showing up any differently, chances are you appear just like everyone else. That makes you a commodity. And commodities only compete on price. (Just ask Walmart how that's going for them. "Being the cheapest sometimes on most of the days" is not a great distinction. I'm in Target twice a week, but I refuse to step into Walmart after way too many bad experiences.) What makes you different from your competitors? And how can you leverage that in your marketing so that you can excel at sales?
Offer value in your Instagram bio
Tell your prospective qualified audience why they should like your page and how it will benefit them. You can even offer a lead magnet to give them a quick win in their relationship with you. Make sure they know right up front what's in it for them if they decide to follow your page.
Related: How to Make the Power of the Hashtag Work for You
Fill your posts with value
Focus on your unique selling proposition -- that one big idea that makes you different -- and post valuable content around that one thing. For me, it's that we connect marketing with sales, because you have value and deserve to be paid for it, and you have a unique purpose that should be shared with the world. All of my posts are in line with this big idea.
Make your posts and ads about your target audience, not you
Focus on their needs and how you can uniquely meet them. Most brands are focused on their products and services. Stand out by focusing on your target market instead.
Talk to them
Ask questions and have a conversation around your one big idea. Engage with folks and build trust to let them know you are looking for relationships. Not sales. When you ask questions, they're much more likely to engage.
Be willing to be controversial
The most successful brands have raving fans as well as big detractors. Your goal through your posts is to attract exactly your perfect prospect and repel everyone else.
Be authentic
Stop trying to be someone you're not and instead be real with your audience. Different is good. Different stands out. People relate more to those they believe are being real. Occasionally let your fans in a little on your life, your family and who you are as a real person. People want to do business with people they know, like and trust.
Focus on transformation, not information
This is the most important point to remember. Your competitors focus on their product and service features. If they're slightly more advanced, they also focus on their benefits. But you're better than that. You are advanced and will focus on how those benefits will impact their lives. How working with you will be the exact thing they were looking for to bring them peace, take away a pain or bring them joy. This will not only help you make the sale, it will also position you as the leading authority in your marketplace.
Related: Make the Most of Instagram's 'Vanity' Features
The transition from Instagram follower to customer for life can be seamless and fast. Simply focus on why they should pay attention and take action, and why it's the best decision they'll ever make.
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