Buying a Franchise
Taco Bell Is Replacing Drive-Thru Workers With AI. Why Are Employees Happy About It?
Taco Bell's voice AI is now taking drive-thru orders. The employee response is nacho what you think.
Dairy Queen
Buying a Franchise
‘Creating Smiles and Stories’ for Customers Is Just One of This Mega-Franchisee’s Goals
With 74 western U.S. Dairy Queen locations, and 43 years as both franchisor and franchisee, Bill Spae is also focused on growth.
By Joan Oleck
Buying a Franchise
Celebrate ‘Free Cone Day’ Today at Dairy Queen
DQ is one of a number of chains that host an ice-cream giveaway each spring.
By Kate Taylor
Buying a Franchise
4 Franchises That Pulled Off a Major Pivot
These companies revamped their models while staying true to their core values, gaining new generations of customers along the way.
By Jason Daley
Buying a Franchise
Making the Jump From Franchisee to Franchisor
Several owners who made the shift discuss their decision-making process, what they learned and how they do things differently.
By Jason Daley
Buying a Franchise
Why Dairy Queen Is Finally Opening Up in Manhattan
Dairy Queen is taking on the challenge of opening a franchise in the heart of New York City, with plans to open 35 to 50 more restaurants in the area.
By Kate Taylor