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Leave the Ticket System at the DMV. Support Your Customers Through Conversations.
Customer Experience

Leave the Ticket System at the DMV. Support Your Customers Through Conversations.

Here are 16 reasons why you need to stop supporting your customers using tickets and start acting like a human being.
Ruairi Galavan
What Will Attending an Event Be Like In 2020?
Technology

What Will Attending an Event Be Like In 2020?

Within five years, event technology is poised to radically transform every aspect of the event experience.
William Litvack
Ticket Fee? Haha, No. This Comedy Club Charges By the Laugh.
Taxes

Ticket Fee? Haha, No. This Comedy Club Charges By the Laugh.

How much would you pay for a good belly laugh? At this Spanish theater, each one will set you back about 38 cents.
Geoff Weiss
In Google Glass Case, Laws Again Lag Innovations
Technology

In Google Glass Case, Laws Again Lag Innovations

A California woman was issued a summons for driving while wearing Google Glass. Is it really akin to a television strapped to your head?
Ray Hennessey