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9 in 10 Customers Will Switch to the Competition If You Don't Treat Them Well (Infographic)

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As you obsess about the perfection of your product, make sure to obsess over your customers, too.

While the dominates the , only 1 percent of feel they "consistently" get good , according to the below, generated by , Ky.-based infographic-maker NowSourcing on behalf of management-software company ClickSoftware. Meanwhile, 86 percent of customers will actually agree to pay more for better customer service and 89 percent say they will switch to the competition after being treated poorly.

Related: How to Handle Negative Online Reviews

And there's lots of competition. Service-based jobs account for 4 out of 5 jobs in the U.S. and nearly 70 percent of gross domestic product.

Check it out.

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9 in 10 Customers Will Switch to the Competition If You Don't Treat Them Well (Infographic)

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