Get All Access for $5/mo

American Airlines Glitch Caused It to Give Too Many Pilots Vacation Over Holidays Thousands of flights scheduled from Dec. 17 to Dec. 31 do not have a pilot, first officer, or both due to a computer glitch that allowed too many staffers to take off for the holidays.

By Angela Moscaritolo

This story originally appeared on PCMag

Shutterstock.com

Planning to fly with American Airlines this holiday season? We have some potentially bad news.

According to Bloomberg, more than 15,000 American Airlines flights scheduled from Dec. 17 to Dec. 31 do not have a pilot, first officer or both due to a computer glitch that allowed too many staffers to take off for the holidays. The problem reportedly affects flights originating from Dallas Fort Worth International and other airports in Boston, Miami, New York, Philadelphia, Salt Lake City, and Charlotte, N.C.

In a statement, American Airlines told PCMag it is "working diligently to address the issue" and it expects to "avoid cancellations this holiday season."

"We have reserve pilots to help cover flying in December, and we are paying pilots who pick up certain open trips 150 percent of their hourly rate -- as much as we are allowed to pay them per the contract," the airline said. American said it will work with the Allied Pilots Association (APA) union to "take care" of its pilots and "ensure we get our customers to where they need to go over the holidays."

The computer glitch caused the airline's scheduling system to show sufficient coverage for certain flights when that was not actually the case, Bloomberg reports. The airline has reportedly fixed the problem and believes its system is now working normally.

The APA, meanwhile, isn't happy with American's proposed solution for crewing affected flights. The union has filed a grievance, saying the solution violates the company's contract.

"Because management unilaterally created their solution in violation of the contract, neither APA nor the contract can guarantee the promised payment of the premium being offered," the union said in a statement.

Angela Moscaritolo has been a PCMag reporter since January 2012. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Starting a Business

How to Find the Right Programmers: A Brief Guideline for Startup Founders

For startup founders under a plethora of challenges like timing, investors and changing market demand, it is extremely hard to hire programmers who can deliver.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Franchise

Four Takeaways for the Franchise Industry From My Time at the Republican National Convention

Matt Haller, President and CEO of the IFA, says the stakes are high for franchisors and franchisees in the upcoming presidential election.

Business News

How to Build a Successful Startup, According to an Investor Who Made Early Bets on Twitter, Lyft, and Twitch

He's found a few patterns after nearly two decades of investing in startups.

Growing a Business

The Top 5 AI Tools That Can Revolutionize Your Workflow and Boost Productivity

Discover the top 5 AI tools for marketing and content creation that every marketer needs to know.

Business News

Jake Paul Says He's 'Scared' to Fight Mike Tyson, But This Mindset Hack Helps Him 'Embrace' Fear and Make Millions: 'Let It Fuel You'

The social media star and "W" founder spoke to Entrepreneur about his latest ventures in boxing and business.