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How to Get Better Hosted VoIP Services

Many small-business owners want the flexibility of hosted voice-over-IP but not the lack of reliability and call quality. We asked a tech geek: Is there a way to get both?

By Dan O'Shea •

Opinions expressed by Entrepreneur contributors are their own.

Voice for change: Ed Gubbins of New Paradigm Resources Group.
Photo© Trey Clark

Sarah Holtrup, owner of Sarah Holtrup Insurance Agency in Indianapolis, told us she loves the flexibility of hosted voice-over-IP but can't live with the lack of reliability and call quality. So we asked a geek: How can small-business owners get better hosted VoIP services?

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