Is Bank of America Still Down? Thousands of Users Report Mass Outage — Here's What We Know Users across the country are reporting issues accessing their accounts — with some showing $0 balances.

By Erin Davis

Bank of America customers reported issues accessing their accounts on Wednesday, from log-in problems to balances incorrectly listed at $0.

Bank of America has acknowledged in a statement that "some clients are experiencing an issue accessing their accounts" and the company is working on the problem.

"These issues are being addressed and have largely been resolved," the statement read. "We apologize for any inconvenience."

According to Downdetector, there were more than 12,000 queries around 1 p.m. EST. As of 5 p.m., more than 3,000 people were still reporting issues. Reports say the problem is widespread, with people reporting outages from Los Angeles to Nebraska.

Bank of America did not yet publicly say what caused the issue but told CNN that service was mostly back to normal.

Erin Davis

Entrepreneur Staff

Freelance Writer

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

This 31-Year-Old Spends 2 Hours Per Week On His $3,000-a-Month Passive Income Side Hustle: 'Trust Your Vision'

Hansel Moore's home office "wasn't cutting it" — so he found another place to be creative.

Leadership

Why The Wisest Leaders Listen First Before They Act

If talking isn't getting you ahead, try listening instead. The advantages of truly hearing others are as transformational in business as they are in our personal lives.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.