Samsung's Galaxy Note 7 Shipments Delayed Due to Quality Testing Local media reports have said some users of the device have claimed that the battery for their phones exploded.

By Reuters

This story originally appeared on Reuters

Reuters | Kim Hong-Ji
Galaxy Note 7 smartphone

Tech giant Samsung Electronics Co. Ltd. said on Wednesday shipments of the Galaxy Note 7 smartphone are being delayed as the firm conducts additional quality control testing for the premium device.

"Shipments of the Galaxy Note 7 are being delayed due to additional tests being conducted for product quality," Samsung said in a statement to Reuters. The firm did not elaborate on what it is testing and to what markets shipments are being delayed.

Local media reports have said some users of the Galaxy Note 7, which launched in South Korea and other markets earlier this month, have claimed that the battery for their phones exploded.

Quality control problems, if confirmed, could deal a major blow to the world's top smartphone maker as the firm is counting on the sales of the new device to maintain sales momentum for the mobile business in the second half of this year.

Samsung has previously said demand for the new Galaxy Note phone is far exceeding demand, creating a supply shortage and forcing it to push back the launch of the phone in some markets. The firm has said it is utilizing all possible means to boost production.

Production problems for the curved displays for the Galaxy S6 edge phone resulted in disappointing sales last year, and some investors fear a repeat if Samsung does not move quickly to meet Note 7 demand.

The Galaxy Note 7 retails in South Korea for 988,900 won ($887.63) without subsidies.

Samsung's other premium smartphone models that launched in March, the Galaxy S7 and S7 edge, have been huge hits with customers and helped boost its earnings in the first half of 2016.

(Reporting by Se Young Lee; Editing by Muralikumar Anantharaman)

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

She Quit Her Job at Trader Joe's After Starting a Side Hustle With $800 — Then She and Her Brother Grew the Business to $20 Million

Jaime Holm and Matt Hannula teamed up to build a business in an industry that "didn't exist" yet.

Buying / Investing in Business

Former Zillow Execs Target $1.3T Market

Co-ownership is creating big opportunities for entrepreneurs.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Business News

Nissan Is Doubling Its Initial Layoff Announcement, Cutting 20,000 Jobs: 'A Wake-Up Call'

The automaker is dealing with slowing sales and a recent failed merger with Honda.

Growing a Business

This Local Bakery Has Lines Out the Door. Here Are the Secrets to Its Success.

Known for its viral flat croissants and innovative desserts, Alexander's Patisserie also excels in hands-on leadership and team culture.

Business News

Microsoft Is Laying Off Over 6,000 Employees, About 3% of Its Workforce. Here's Why.

The company said the cuts will affect all divisions and locations, with a focus on managers.