Pepsi's CEO Writes Letters to the Parents of Her Employees to Express Her Gratitude

Looking for a new way to make your employees feel appreciated? Try this one.

learn more about Rose Leadem

By Rose Leadem • Feb 2, 2017 Originally published Feb 2, 2017

Monica Schipper | Getty Images

Opinions expressed by Entrepreneur contributors are their own.

What we accomplish today is, in part, due to our upbringings. Parents, mentors and guardians play major roles in our success -- that's what PepsiCo CEO Indrani Nooyi believes.

After becoming Pepsi's CEO, people began complimenting Nooyi's mother on how she raised her. That made Nooyi realize the large role parents played in the success of their children. As a result, Nooyi got out some pen and paper and began writing personal letters to hundreds of employees' parents to express her gratitude.

Related: The Four A's of Expressing Gratitude

"I was a product of my upbringing. ... It occurred to me that I had never thanked the parents of my executives for the gift of their child to PepsiCo," Nooyi said in a video with Bloomberg's David Rubenstein.

Nooyi herself attributes much of her success to her mother and how she was raised. To continue expressing gratitude to parents, Nooyi takes it upon herself to not only make sure these parents are appreciated, but to make sure employees keep their parents updated.

"If I felt that our employees were not calling their parents often enough," she said, "I'd write a letter to them on why it was important to call parents."

Rose Leadem
Rose Leadem is a freelance writer for 

Related Topics

Editor's Pick

This Co-Founder Was Kicked Out of Retailers for Pitching a 'Taboo' Beauty Product. Now, Her Multi-Million-Dollar Company Sells It for More Than $20 an Ounce.
Have You Ever Obsessed Over 'What If'? According to Scientists, You Don't Actually Know What Would Have Fixed Everything.
Most People Don't Know These 2 Things Are Resume Red Flags. A Career Expert Reveals How to Work Around Them.
Business News

Massive Fire At Top Egg Farm Leaves Estimated 100,000 Hens Dead. What Does This Mean For Egg Prices?

Hillandale Farms in Bozrah, Connecticut went up in flames on Saturday in an incident that is still under investigation.

Business Solutions

5 Procurement Trends To Keep on Your Radar for 2023

Procurement professionals must adapt to inflation and a shortage of skilled labor in the face of an economic recession. Investing in a workforce paired with retraining and development strategies will put your company on top amid economic uncertainty.

Business News

Out With the Kibble and In With the Steak. The World's Richest Dog Has a Net Worth of $400 Million – And a New Netflix Docuseries Too

'Gunther's Millions' is set to unpack the pooch's mysterious fortune and what those around him have done with his inheritance.

Business News

'This Just Can't Be for Real': Fyre Festival Fraudster Billy McFarland is Now Hiring For His New Tech Company -- And He's Already Selling Merch

McFarland was released from house arrest last September and is currently being ordered to pay $26 million in restitution to fraud victims.


Here's Why You Stop Expecting Support from Others and Become Your Own Cheerleader

Learning to be our own cheerleaders is good for our mental health. Here's why.