The Generation Gap at This IT Firm Has Nearly Disappeared. Two Staffers Explain How. It's all about communication.
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It's a long-told story: Millennials and Gen Xers don't understand each other. But at this Nashville-based IT firm, the culture runs on collaboration -- so much so that generational divides have nearly disappeared, according to its staff. Daniel Akridge, a 28-year-old service-desk lead, and Darlene Dralus, a 49-year-old network operations center engineer, explain how.