Undercover Boss

Leadership

Your Boss is Watching You. Here's Why Monitoring Workers is a Two-Edged Sword

Companies increasingly use technology to track and monitor their workers, but this doesn't always improve performance or morale. Employers can — and should — monitor their workers so everyone can benefit from the process.

Growing a Business

How 'Undercover Boss' Taught Me to Hire the Right People and Continue to Nurture Them

Here's why I sacrificed my long-term moustache and full head of hair to explore the inner-workings of my business, Buffalo Wings & Rings.

Franchise

'Undercover Boss' Inspires a North Carolina Family to Open a PostNet

The Nelsons now proudly offer their community personalized, business-enhancing print, marketing and shipping solutions.

Leadership

How Going 'Undercover' Made Me a Better Boss

The CEO of a smart tech company was reminded of some valuable lessons after starring in an episode of the CBS show.

Thought Leaders

Take It From a Cupcake Maker: True Entrepreneurs Are Comfortable Being Uncomfortable

The founder of Gigi's Cupcakes spills on getting vulnerable on 'Undercover Boss,' her cupcake company's explosive growth and why she has never shied away from taking risks.

Operations & Logistics

The Five Things Employees Really Want

The recent 'Undercover Boss' episode on Popeyes Louisiana Kitchen showed exactly what workers really want from their employer. Here's a hint: It's not a raise.

Starting a Business

Shark Tank vs. Undercover Boss: Which Are You Tivo-ing?

See what's coming up on both shows this season, which kicks off this week.