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News and Articles About Reviews
4 Cool-Headed Strategies for Responding to Negative Comments Online
These days, when a customer is upset with their experience, the first thing they do is announce their opinion on social media and web forums.
Leverage Honest Reviews to Rack Up New Customers
Candid feedback from past clients can prompt potential buyers to move forward with a purchase.
Right or Wrong, You're Not Going to Win the Argument With the Customer
Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
The 4 E's of Exceptional Entrepreneurship
The hardest part about being an entrepreneur isn't coming up with the next genius idea, it's getting it out there.
French Court Sides With Business Owner Over Negative Online Review
The decision creates a new crime of 'being too highly ranked' on a search engine, the blogger says.
Behind the Curtain of Yelp's Powerful Reviews
The website could bring in more customers, or scare them away. Can business owners do anything to fight back?
Satisfy Customers With These 5 Pointers, Then Expect More Customers
In the age of social media, both positive and negative reviews can spread like wildfire.
Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature
Facebook's new feature is a direct jab at competitors like Yelp.
How to Accumulate Good Customer Reviews That Stick
Posting fake reviews and asking customers to post reviews can land you in trouble with Yelp and Google. Instead, follow these tips.
Optimizing Your Website for Local Searches
With good content and quality links, you can attract more visitors located closer to home and increase your business' sales.
Yelp Listings, Reviews to Be Featured in Yahoo Search Results
With the partnership, Yahoo's data on local businesses is about to get a lot more detailed.
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