Reviews

News and Articles About Reviews

Right or Wrong, You’re Not Going to Win the Argument With the Customer

Right or Wrong, You’re Not Going to Win the Argument With the Customer

Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
The 4 E's of Exceptional Entrepreneurship

The 4 E's of Exceptional Entrepreneurship

The hardest part about being an entrepreneur isn’t coming up with the next genius idea, it's getting it out there.
French Court Sides With Business Owner Over Negative Online Review

French Court Sides With Business Owner Over Negative Online Review

The decision creates a new crime of 'being too highly ranked' on a search engine, the blogger says.
Behind the Curtain of Yelp's Powerful Reviews

Behind the Curtain of Yelp's Powerful Reviews

The website could bring in more customers, or scare them away. Can business owners do anything to fight back?
Satisfy Customers With These 5 Pointers, Then Expect More Customers

Satisfy Customers With These 5 Pointers, Then Expect More Customers

In the age of social media, both positive and negative reviews can spread like wildfire.
Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature

Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature

Facebook's new feature is a direct jab at competitors like Yelp.
How to Accumulate Good Customer Reviews That Stick

How to Accumulate Good Customer Reviews That Stick

Posting fake reviews and asking customers to post reviews can land you in trouble with Yelp and Google. Instead, follow these tips.
Optimizing Your Website for Local Searches

Optimizing Your Website for Local Searches

With good content and quality links, you can attract more visitors located closer to home and increase your business' sales.
Yelp Listings, Reviews to Be Featured in Yahoo Search Results

Yelp Listings, Reviews to Be Featured in Yahoo Search Results

With the partnership, Yahoo's data on local businesses is about to get a lot more detailed.

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