News and Articles About Reviews

Leverage Honest Reviews to Rack Up New Customers
Reviews

Leverage Honest Reviews to Rack Up New Customers

Candid feedback from past clients can prompt potential buyers to move forward with a purchase.
Karen Mishra
Delivered by
Right or Wrong, You're Not Going to Win the Argument With the Customer
Customer Service

Right or Wrong, You're Not Going to Win the Argument With the Customer

Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
Gene Marks
The 4 E's of Exceptional Entrepreneurship
Skills

The 4 E's of Exceptional Entrepreneurship

The hardest part about being an entrepreneur isn't coming up with the next genius idea, it's getting it out there.
Jeff Boss
French Court Sides With Business Owner Over Negative Online Review
Legal Center

French Court Sides With Business Owner Over Negative Online Review

The decision creates a new crime of 'being too highly ranked' on a search engine, the blogger says.
Geoff Weiss
Presented by
Behind the Curtain of Yelp's Powerful Reviews
Yelp

Behind the Curtain of Yelp's Powerful Reviews

The website could bring in more customers, or scare them away. Can business owners do anything to fight back?
Leigh Held
Satisfy Customers With These 5 Pointers, Then Expect More Customers
Customer Service

Satisfy Customers With These 5 Pointers, Then Expect More Customers

In the age of social media, both positive and negative reviews can spread like wildfire.
Alex Bäcker
Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature
Yelp

Facebook Lets Restaurants Post Menus to Pages; Yelp Announces New Video Feature

Facebook's new feature is a direct jab at competitors like Yelp.
Laura Entis
How to Accumulate Good Customer Reviews That Stick
Customer Feedback

How to Accumulate Good Customer Reviews That Stick

Posting fake reviews and asking customers to post reviews can land you in trouble with Yelp and Google. Instead, follow these tips.
Jonathan Long
Optimizing Your Website for Local Searches
Branding

Optimizing Your Website for Local Searches

With good content and quality links, you can attract more visitors located closer to home and increase your business' sales.
Jon Rognerud
Yelp Listings, Reviews to Be Featured in Yahoo Search Results
Technology

Yelp Listings, Reviews to Be Featured in Yahoo Search Results

With the partnership, Yahoo's data on local businesses is about to get a lot more detailed.
Jason Fell