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How an Automated Scheduling Tool Helped a Wellness Center Shape Up

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This story appears in the July 2015 issue of Entrepreneur. Subscribe »

Lauri Karstetter was successfully managing Therapeia, her alternative medicine and massage studio in San Francisco, when a health issue of her own forced her to go on an extended medical leave. While she was out, sales dipped dramatically, and so did staff morale. 

Foap | propic_se

“The ship doesn’t sail without a captain,” Karstetter says. Upon her return, she knew she needed to make changes to boost revenue. 

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