My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.

Apple

iPhone 6 Owners Sue Apple Over 'Touch Disease'

The alleged design defect has left hundreds of iPhones unresponsive to physical contact.
Reporter at PCMag
2 min read
This story originally appeared on PCMag

iPhone 6 users have sued Apple over a design defect dubbed "Touch Disease."

According to a class-action suit, filed last week in California, the company concealed a material design defect that causes iPhone 6 and 6 Plus touch screens to become unresponsive.

 

Citing iPhone repair pros, teardown experts iFixit last month reported a slew of problems caused by a strain on the handset's internal touch-screen chips. The devices' motherboard contains two touch-screen controller chips (touch IC chips) responsible for converting taps and swipes into digital actions.

But those chips, the lawsuit says, are not properly secured to the board, and are likely to fail after normal wear and tear. Once the defect manifests, the gadget becomes little more than a sleek paperweight. Users can no longer operate downloaded apps or input text, can't write texts, take pictures, play music or use GPS navigation.

"Apple has long been aware of the defective iPhones," the lawsuit says. "Apple failed to adequately research, design, test and/or manufacture the iPhones before warranting, advertising, promoting, marketing and selling" them, leading to an "ascertainable loss" of money, property or value.

Apple did not immediately respond to PCMag's request for comment.

Hopefully "Touch Disease" was not the reason a Frenchman destroyed a handful of iDevices at an Apple Store in Dijon.

More from Entrepreneur

Kathleen, Founder and CEO of Grayce & Co, a media and marketing consultancy, can help you develop a brand strategy, build marketing campaigns and learn how to balance work and life.
Jumpstart Your Business. Entrepreneur Insider is your all-access pass to the skills, experts, and network you need to get your business off the ground—or take it to the next level.
Starting, buying, or growing your small business shouldn’t be hard. Guidant Financial works to make financing easy for current and aspiring small business owners by providing custom funding solutions, financing education, and more.

Latest on Entrepreneur