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No Train, No Gain?

You've invested a lot in training your employees, so see if you're getting what you paid for.

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This story appears in the October 2004 issue of Entrepreneur. Subscribe »

Like many entrepreneurs, Chris Stone has a training budget. He offers $1,500 plus five days of paid training per year to his employees, who have participated in training sessions ranging from technical writing to sales.

But how does he know he's getting something back on his investment? "The measurement is problematic," says Stone, 54, founder and CEO of Stone Environmental, a Montpelier, Vermont, company that analyzes water quality. "In some cases, it's hard to get a direct payback."

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