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Cash App Will Pay $15 Million to Settle a Class Action Lawsuit — Here's How to Claim Up to $2500 Eligible users have until November 18 to claim a part of the cash.

By Emily Rella Edited by Melissa Malamut

Key Takeaways

  • Cash App customers may be eligible for payout after a $15 million class action settlement pertaining to data breaches in the company's user database.
  • Eligible users could receive up to $2,500 in cash.

Opinions expressed by Entrepreneur contributors are their own.

If you've ever used Cash App to send or receive money, you might be eligible to receive part of a $15 million class action settlement.

A new lawsuit settlement states that the money-transferring platform showed a "failure to exercise reasonable care" in working to protect customers' personal information before mass data breaches in 2021 and 2023 that affected an estimated 8.2 million users.

Related: Funds in Venmo, Cash App May Not Be 'Safe' in Crisis, Gov Warns

In the 2021 lawsuit, an employee of Cash App reportedly downloaded user information on the backend without permission.

Other allegations in the lawsuit state that Cash App and its parent company, Block, were "negligent" and "breached other obligations to users" by mishandling customer complaints about unauthorized or fraudulent transactions made on accounts.

Block and Cash App both deny any liability in the allegations.

Who is eligible for payment?

Cash App users with an account on the platform who have had their personal information accessed without permission, or those who have fallen victim to fraudulent transactions on their account between August 23, 2018, and August 20, 2024, are eligible to submit a claim.

Those looking to cash in on a settlement payment can submit a claim through the settlement administrator's website from now through November 18.

How much can Cash App users receive?

Those who receive a cut of the settlement may receive up to $2,500, depending on their eligibility and how many people submit a claim.

Customers can submit a claim in three separate areas — out-of-pocket losses, transaction losses, and lost time.

Related: How to Claim Money in Disney's $9.5M 'Dream Key' Settlement

Those submitting a claim for out-of-pocket losses can achieve up to $2000, while those submitting a claim for lost time can receive up to $25 for three hours, and an unspecified amount of money for transaction losses.

"Block and Cash App Investing have also agreed to certain valuable enhancements to their data security," the settlement administrator's notice also reads. It doesn't specify what enhancements are taking place.

Emily Rella

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

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