Get All Access for $5/mo

Lyft Is Now Charging Fees If You're Late For Your Pickup The company's policy comes nearly seven years after rival Uber implemented the same policy.

By Emily Rella

Opinions expressed by Entrepreneur contributors are their own.

Rideshare apps have implemented services where riders can contact drivers if they're running behind in an attempt to have the drivers continue to wait, but now making those drivers wait will cost you by the minute.

Ride-sharing app Lyft has updated its terms of service for riders, and it notes that the company will start charging wait time fees, beginning two minutes after a driver arrives at a pickup location for standard rides and five minutes after arrival for those using Lux Black and Lux Black XL vehicles.

The company has not specified exactly what the rates are but explained "additional wait time charges may apply" depending on how busy the time is and that fees "vary by location."

Riders with disabilities that need more time to board or get to a vehicle are encouraged to fill out a waiver to exempt them from such fees, the company said.

Lyft did not specify whether or not the fees go directly to the driver or the company.

Many confused riders have taken to social media to express confusion and discontent over the new policy.

Lyft's new policy comes nearly seven years after rival Uber did the same, with Uber's fees also kicking in two minutes after the scheduled pickup time for standard rides and five minutes for luxury vehicles.

Emily Rella

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Side Hustle

'Hustling Every Day': These Friends Started a Side Hustle With $2,500 Each — It 'Snowballed' to Over $500,000 and Became a Multimillion-Dollar Brand

Paris Emily Nicholson and Saskia Teje Jenkins had a 2020 brainstorm session that led to a lucrative business.

Business Process

How CEOs Can Take Control of Their Emails and Achieve Inbox Zero

Although there are many methodologies that leaders can use to manage their emails effectively, a consistent and thought-through process is the most effective way to systemize and respond to emails and is a step of stewardship for the effective leader.

Marketing

5 Critical Mistakes to Avoid When Giving a Presentation

Are you tired of enduring dull presentations? Over the years, I have compiled a list of common presentation mistakes and how to avoid them. Here are my top five tips.

Business News

Former Steve Jobs Intern Says This Is How He Would Have Approached AI

The former intern is now the CEO of AI and data company DataStax.

Science & Technology

5 Automation Strategies Every Small Business Should Follow

It's time we make IT automation work for us: streamline processes, boost efficiency and drive growth with the right tools and strategy.