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Stop Playing Firefighter With Your Small Business and Learn How to Focus Juggling many things at once is a reality for most business owners, but it's often unproductive.

By Tom Borg Edited by Dan Bova

Opinions expressed by Entrepreneur contributors are their own.

If you have a difficult time focusing on one thing at a time, you're hardly the only one.

As legendary video-game programmer John Carmack once said, "Focus is a matter of deciding what things you're not going to do." The main problem for most business owners is not only that they do too much, but that they do too much. Multitasking makes it extremely difficult to properly focus on any one item.

Here's an exercise to prove it. First, recite the alphabet from the beginning. Then, count backwards from 100 to 79.

You probably found that easy. Now, try reciting the alphabet from the beginning and counting backwards from 100 simultaneously. So, it would sound something like this:
A-100, B-99, C-98, D-97, E-96...

Not so easy is it? Why is that? Because most people, when trying to do two things at once, do both of the tasks less effectively than if they did them separately.

Related: Why Business Owners Have a Hard Time Delegating

As a savvy business owner, would you knowingly hire employees who are poor performers? Of course not. So the question is, why do you attempt to do more than one task at a time and do both poorly?

Many business owners just can't let go. When they first start their companies, they often have to do everything. There isn't anyone else to pitch in. So, they become good at some of those obligations and perform others fair to poorly. With hard work and persistence, their businesses begin to grow. They hire more people to do some of those tasks, but still hold most of the control. At various times they might even take a step back to work right alongside their employees. Although that sounds altruistic, most times, it just isn't a good idea. As small-business guru Michael Gerber has often said, "you can't work on the business if you keep working in the business."

Having to control everything means you start to lose your control over everything. Learn to delegate some of your tasks to someone else in your company. It will allow you to focus on more important and productive responsibilities.

Related: The 3 Things You Need to Do When You've Upset Your Customer

Another reason is that many business owners lack an effective way of determining which tasks are important and which ones are urgent. This results in an endless journey of being surprised by and having to put out fires as a daily routine.

When I begin to work with my new small business clients, the first thing we do is have them create an Action Board. In a nutshell, an Action Board is a visual tool you use to track all projects from their inception to completion. By monitoring and working this board daily, it is amazing how much you can get done by being able to prioritize and maneuver your project list.

Whichever system you use to determine which of your tasks are urgent or important or both, make sure you use it on a regular basis. Once you learn how to stop doing everything at the same time and focus your energy on specific projects, you will experience a feeling of real control. When that happens, you will be on your way to a better, more productive experience.

Related: How the 10-Foot Rule Can Help You Win Customers

Tom Borg

President of Tom Borg Consulting

Tom Borg is a business expert who works with small and mid-size companies to profitably improve customer acquisition and retention and employee performance. He does this through his consulting, speaking, and professional writing. For more information on how he can help you and your company call   (734) 404-5909 or email him at: or visit his website at:

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