Buying a Franchise Taco Bell Is Replacing Drive-Thru Workers With AI. Why Are Employees Happy About It? Taco Bell's voice AI is now taking drive-thru orders. The employee response is nacho what you think. By Jonathan Small
Buying a Franchise The CEO of Dave’s Hot Chicken Says Speed Is No Longer the Point of Fast Food: ‘It’s Not 1999’ By Jonathan Small
Building a Business He Signed His First Business Deal on His Honeymoon. Now His Drive-Thru Coffee Brand Has 15 Locations. By Shawn P. Walchef
Business News Chick-fil-A Has the Country’s ‘Slowest Drive-Thru,’ But It’s Still Bringing in Major Profits By Madeline Garfinkle
Business Ideas How One Man Is Helping Businesses Reach More Customers With Cost-Effective, Inclusive Products Inclusion Solutions creates a line of products to increase accessibility for the disabled population while keeping costs down for businesses. By Lynn Haller
Buying a Franchise McDonald’s Secret Plans to Boost Sales Include Faster Drive-Thru, Frozen Lemonade and All-Day Breakfast The fast-food chain dished to franchisees on the details of its turnaround plan. By Kate Taylor
Buying a Franchise McDonald’s Tests Another Premium Customization Option The burger chain is testing 'Taste Crafted Burgers and Chicken' in select locations in Atlanta, Portland and Southern California. By Kate Taylor
Building a Business This Girl Scout Troop Turned a Vacant Warehouse Into a Drive-Thru Cookie Shop A Girl Scouts executive called the cookie sales program 'the No. 1 business development program for girls in the country.' By Geoff Weiss
Buying a Franchise Starbucks Speeds Up Service at Express Stores, Ups Quality at Starbucks Reserves Starbucks is hoping to entice both high-paying and convenience-craving customers with two new store formats. By Kate Taylor
Buying a Franchise McDonald’s Tests a 60-Second Drive-Thru Guarantee In a bid to speed up service, McDonald's is promising customers in South Florida free food if they don't get their meals served up in under a minute. By Kate Taylor
Buying a Franchise Drive-In-Loving Franchisees, Take Note: Sonic to Open 1,000 Restaurants in Next 10 Years The burger chain is eyeing an aggressive expansion plan over the next decade. By Kate Taylor
Buying a Franchise Why Dairy Queen Is Finally Opening Up in Manhattan Dairy Queen is taking on the challenge of opening a franchise in the heart of New York City, with plans to open 35 to 50 more restaurants in the area. By Kate Taylor
Buying a Franchise Sonic Looks to Conquer Tougher Markets on Encouraging Q1 Results The drive-in chain is continuing its expansion with franchised restaurants in California and New York. By Kate Taylor
Building a Business Can McDonald’s Speed Up Drive-Thru With Third Window? McDonald's is reportedly trying out a new solution to their drive-thru problem. The catch: it probably won't speed up your wait. By Kate Taylor