Business Operations & Logistics Automated HR Help Desk: A One-stop Solution for Support Services Implementing an automated HR Help desk enables employees to get their HR issues resolved within seconds. By Saurabh Kumar
Thought Leaders This Help Desk Worker’s Defense of Her Job Will Inspire You to Do Your Best By Rose Leadem
Building a Business At Last, Customer Service Agents That Customers Can’t Drive Crazy. By Jonathan Crane
Building a Business 5 Strategies to Triumph in Customer Support Over the Holiday Season Thousands of new orders can strain the response to inquiries. Deflect challenging situations and demanding callers by planning ahead. By Shankar Ganesh