Crisis management
BY Samantha Hosenkamp
Start by acting like a human, not a marketing robot.
Can Lance Armstrong Rebuild His Brand?
BY Brian Patrick Eha
The former professional cyclist whose mythic comeback story captivated the world now faces a crisis of trust and an opportunity for redemption. Here's what entrepreneurs can learn from his story.
How Young Entrepreneurs Stare Down Personal Crisis
BY Logan Kugler
Three young treps share stories of how they overcame serious personal crises -- while keeping their businesses afloat or starting new ventures.
3 Tips for Leading Your Business During a Personal Crisis
BY Gwen Moran
Business lessons from a resilient entrepreneur who fought his way back from a brutal attack.
In a PR Crisis, There's No Room for 'No Comment'
BY Barbara Findlay Schenck
When a PR crisis erupts out of nowhere, put consumer interests first and speak up quickly with calm, caring and genuine statements.
From Major Crisis to Comeback, What One Startup Learned
BY Gwen Moran
How entrepreneur Annette Giacomazzi handled a triple threat to her business and her life, and still managed to come up out on top.
How to Maintain Clients' Trust While Managing a Crisis
BY Christopher Hann
Don't wait until trouble hits to plan a response to an emergency. Here are some long- and short-term strategies to help you weather any storm.
A Lesson in Apologies from TOMS Shoes
BY Diana Ransom
When negative backlash mounted, the folks at TOMS Shoes quickly mobilized to quell the Web tumult. Here are three keys to a great apology.
Lessons Learned: How Tumblr Recovered from a Business Crisis
BY Teri Evans
David Karp's blog platform has seen hockey-stick growth, and so has his learning curve as entrepreneur. He shares how his company bounced back from the tech tumble that brought down millions of blogs last year.
Richard Branson on Disaster Planning
BY Richard Branson
The celebrated entrepreneur shares advice on preparing your business to deal with an emergency.



