You can be on Entrepreneur’s cover!

9 Ways to Make Your Customers Happy (Infographic) Happy customers are a core component of a healthy, profitable company.

By Rose Leadem

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

pixdeluxe | Getty Images

Customer satisfaction is vital to keeping your company afloat. Without customers, how would you make any money? Bad customer service can cost a business a lot. Just this year, poor customer service cost businesses in the U.S. $83 billion. And not only does it affect companies' profits, but it can also result in lost clients and a bad reputation.

If you're worried about money and wary of an investment in good customer service -- here's a hopeful statistic: 86 percent of consumers say they would pay more for a better customer service experience.

Related: 10 Reasons Why Good Customer Service Is Your Most Important Metric

From simply asking your customers how their day is to sending handwritten notes -- there are a number of ways your company can boost customer happiness. To learn more, check out Headway Capital's infographic below.

Image Credit: Headway Capital
Rose Leadem is a freelance writer for Entrepreneur.com. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Making a Change

Learn Up to 14 Languages with $460 Savings on Lifetime Access to the Babbel App

Expand your professional reach with help from this popular language-learning app.

Business News

'Wildly Inappropriate': Woman Says She Was Denied a Job Because She Didn't Wear Makeup During the Interview

Melissa Weaver was applying for a VP of HR job at a tech company via video.

Starting a Business

Free Webinar | April 25: How to Launch a Business For Creative Minded People

You can monetize your creativity! Join our webinar on April 25th to ask globally recognized design executive Launi King anything you want to turn your passions into money. Register now!

Innovation

Up to 90% of Startups Fail — But Innovation Accelerators Can Help Yours Succeed. Here's How.

Learn how innovation accelerators are powering startups, shortening time to market and increasing the survival rate of fledgling businesses.

Growing a Business

The Brand Whiz Behind Sun Bum Is Famous For Making Boring Products Fun. Then, This One Stumped Him.

Everything Tom Rinks touched turned to gold until he took on a brand launch at Target that fizzled. Then, he found a creepy doll on Ebay, and he saw a way forward.

Business News

Woman Goes Viral After Recording Her Disastrous Call With HR After Being Let Go: 'They Tried to Gaslight You'

Brittany Pietsch posted a nine-minute-long clip of her firing from Cloudflare on TikTok, and it went viral. The company's CEO responded on X — and also went viral.