What's in a Name? For a Business . . . Oh, Everything.
A naming expert lists 10 things you need to consider before rolling out your company's new moniker.
Among the numerous companies I've founded and the thousands of entrepreneurs and small business owners I've met from around the world, I've discovered this one thing we have in common: We all struggled to come up with a great name for our new company.
If you’ve never named a company, you’ll soon realize that the task is very time consuming and frustrating. Some 77 percent of consumers make purchases based on a brand name. And a great name can make a big difference.
Back in 2007, for instance, we spent more than 50 hours to come up with “crowdSPRING.” And we were fortunate to hit on just the right solution: Some entrepreneurs can easily spend hundreds of hours searching for a perfect name, only to hit a wall.
Naming is hard.
This is one reason why many years ago, we added company-naming as a project category for our company. Today, instead of spending dozens of hours looking for a name for a new company, I post a project and let crowdSPRING's community of 200,000-plus creatives help us come up with a great name (and domain!). That’s how I determine names for my other businesses.
Whether you find a name on your own or work with our community, here are good tips to keep in mind to be sure you’ve found the right name for your new company.
Think about what you want the name to convey.
Your company’s name is an important part of your company’s identity. The name will appear on business cards, your letterhead and website, promotional materials and more, to identify your company and its products and/or services.
Service-oriented businesses should consider whether prospective customers will find it easy to recognize what services the business provides, based on its name (example: Friendly Dog Walkers, Bright Accounting or Quickly Legal).
Brainstorm to identify possible names.
Once you understand what you want your company name to convey, set aside some time to brainstorm. Think about words that describe your industry or the products or services you offer.
Consider words that describe your competitors and words that describe the differences between your and your competitors' products and services. Also, consider words that describe the benefits of using your products or services. While brainstorming, look up Greek and Latin translations of your words -- you might find new ideas from that exercise. Look at foreign words, too (Swahili is often a great choice).
Expect this process to take some time. It took us 40-plus hours to brainstorm and another 10 to finalize names.
Keep the name short, simple and easy to write and remember.
The companies you admire typically have names that are short, simple and easy to write and remember. (Think: Apple, Chanel, Virgin, Southwest).
Obscure business names are often difficult to write and even more so to remember. This is a problem for small businesses especially, as word-of-mouth advertising is their most successful form of marketing. If your customers can’t remember your name, can’t spell it or properly pronounce it for others, they won't be able to help promote your business.
Don’t forget to consider the acronym of your company name (an acronym is the first letter of each word in a phrase, forming a kind of word of its own. Example: NASA).
You might not use an acronym, but your customers might refer to your business that way. Just be careful: A side business like "Apple Support Services" can result in an unfavorable acronym: ASS.
Avoid names that are too narrow or literal.
Think about how your business may evolve over time and make sure that the company name can evolve, too. For example, if you name your company "iPhone Accessories" and later expand to sell accessories for other products, your original name will be too narrow and restrictive.(Apple might also take a dim view of your using its product name in your name.)
The same advice applies even if your company sells a niche product. For example, if you sell antique lamps, consider whether in the future, you might sell more than lamps. Naming your business "Joan’s Antique Lamps" may be too limiting once you later start selling antique clocks and furniture.
Avoid decisions by committee, but “test” your name with others.
It’s tempting to involve friends, family, employees and customers in finding a name for your company. Sometimes, this can work out well. But there are risks.
People might be upset if you don’t pick a name they think is great. You’ll also find that trying to reach consensus can lead to a very plain name. If you must involve other people, pick a small group who understand you and your business (and include a mix of right- and left-brain types so that you can have some variety).
Once you’ve selected a few possible choices, share them with a few trusted friends, family and customers to get feedback about the name.
Avoid plain words.
Plain words make it difficult to differentiate your company from your competitors'.
For example, there were many logo-design businesses worldwide when we came up with “crowdSPRING.” Many had "design" or "logo design" in their names. But we knew that we would be expanding to many different industries (logo, print, graphic, web and ndustrial design, for starters) and we didn’t want to name the business "Great Logo Design" or "ManyDesigners."
That would have been descriptive, but not memorable and certainly not unique.
There are exceptions. General Electric is made up of two plain names. But it was one of the first companies in its product/service category and so was able to get away with a plain name by spending millions of dollars on marketing and advertising.
Be careful with geographic names.
Some people use their city, state or region as part of their company name. If you plan to work only in this city, a geographic name might serve you well. But it could hinder you later. One great example is Minnesota Manufacturing and Mining. Initially, the name worked because the business was focused on that state.
But once the company grew beyond its industry and state, it needed to find a new name, which it did: 3M.
Avoid obscure words.
Company names that help tell stories can be powerful and memorable (think about Google, for example). But obscure words or references might be difficult to spell or pronounce. Be especially sensitive if you’re trying to reach a mass audience, such as one on the internet. Obscure or invented names can work – Xerox is a great example – but this often requires a huge marketing budget and tremendous effort.
You’ll want your company’s name to evolve as trends evolve, so be careful to identify trends and to avoid following them. For example, in the late 1990s, it was trendy to use “.com” after your company name if your company was an internet business. Then the internet “bubble” burst, and “.com” became synonymous with having no business model at all.
The companies that survived quickly dropped the “.com” from their names.
Consider whether you can register a domain.
It’s important to make sure that your competitors are not using the same name. Certainly it’s not uncommon to find similar, or even identical, names in different industries, but this can causeconfusion for customers and vendors.
If your competitors are using the same name, you'll also expose yourself to possible litigation and likely be unable to obtain trademark protection for your company name.
So, look for one that is also available for registration as a domain (ideally, a .com domain). This is not easy because .com domains are very popular, and you’ll struggle to find available domains that match your company name. This is one reason why every naming project we do is accompanied by a domain name.
Today, URLs are becoming less important because most people are searching online and clicking on links. But it’s still important that your URL be short, easy to pronounce and easy to spell. And, whatever you do, don’t make the mistake of operating under one name but having a URL pointing to a completely different name.
You don't want to make your customers work hard to find you.
Ross Kimbarovsky is founder and CEO at crowdSPRING and Startup Foundry. In 2007, he left a successful 13-year career as a trial lawyer to pursue his dream of founding a technology company. That was the start of crowdSPRING, a marketplace for crowd-sourced logo, web, graphic and product design, and for company-naming services. He is the author of the ebook Stand Out.