Subscribe to Entrepreneur for $5
Subscribe

The Founder of Panera Bread: 'I Wish I'd Fired More People'

After stepping down as CEO in January, Ron Shaich looks back on what he wishes he'd done differently.

By
This story appears in the March 2018 issue of Entrepreneur. Subscribe »

I was the CEO of a public company for more than 26 years -- that's longer than Cal Ripken, Jr., played baseball. And I wasn't the only one who stuck around Panera for a long time. Many of my colleagues did, too. In one case, a senior executive grew up with me there for more than 20 years. His job eventually outgrew him, and he totally checked out. He knew it, too, but he couldn't bring himself to tell me. He just kept showing up to work. I pushed him and waited for him to step up. For years. But I didn't fire him.

Panera

Related: 4 Things Every CEO Needs to Focus on Daily

4th of July Subscription Sale - Unlock this subscriber exclusive article and more for 20% off today.

Access all Entrepreneur content with no ads, unlock discounts, and get exclusive advice only available to our subscribers. Plus, our magazine delivered straight to your door.

Get 20% off an annual subscription today. Just use code SAVE20 at checkout.

Entrepreneur Editors' Picks