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The Only Way to Grow Is to Get Started

How a mindset to grow led me to pursue a tactic I never dreamed of.

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I work for a company that developed software called RepairDesk which helps machine-mending owners manage their businesses. I was in charge of content development for their website, social media and other channels.

Even though I was writing for repair shop pros, I had never spoken to one for the first 18 months on the job — and that had to change.

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