Ending Soon! Save 33% on All Access

Create a Business That Inspires Change (in the World and in Your Pocket) Sustainability is smart for business. Building it into your product's DNA will help achieve your social mission and build brand loyalty.

By Adam Lowry

Opinions expressed by Entrepreneur contributors are their own.

Goods The Matter

Social responsibility has fortunately gone from the realm of corporate communications to business operations: It can no longer be faked. The best businesses are those that have built sustainability into the core of their business models and are using their people to create passion for their mission with consumers.

Related: Investing In Sustainability Is More Profitable Than You Think

AeroFarms, which grows nutritious leafy greens and herbs without sunlight, soil or pesticides, is one such company reinventing sustainability. Instead of employing traditional farming methods that require massive acreage, huge amounts of water and solar power, the company has put data to use.

The result is that it can optimize its crops' growth in a temperature-controlled, LED-lit environment, with those crops stacked 30 feet high. What's more, the company is expected to produce 10 times the harvest it normally could expect, in a fraction of the space and with much fewer resources -- a major win for the sustainability movement.

AeroFarms isn't alone. No longer are only niche groups looking to buy from socially responsible companies. Conscious consumerism is going mainstream. After all, when offered comparable price and quality, 90 percent of consumers surveyed in one study said they would choose brands associated with a cause over the alternative.

In other words, buying socially or environmentally responsible products isn't just a trend, but a movement -- and a global one.

Such companies prove that consumers and businesses don't need to sacrifice to live a more sustainable life. AeroFarms demonstrates why it's time more companies follow suit, building businesses that are inherently more sustainable in what they make.

Conscious consuming

Though the path to social or environmental responsibility can be difficult, such efforts can have a major effect on not just the planet and its people, but a company's bottom line. Following are four ways to start "doing good" from the inside out:

1. Make culture your secret weapon: When everything else in business can be easily copied by the competition, culture is the only sustainable competitive advantage. Devote time and effort into developing a strong culture that caters to your social mission to stay ahead of the competition.

At Workday, a company focused on HR and financial services, this employee focus is written into its core values and touches every aspect of the business. As a result, the company's attrition rate sits below 10 percent and can boast a whopping 98 percent satisfaction rating by customers.

2. Inspire advocates: It's shortsighted to say that consumers buy solely because of price, value or convenience. Consumers are far more complex, and products that satisfy more than just one specific need offer customers more reason to get behind their brands. That's why it important to build more than just one entry point into your company's wares.

Related: The 5 Emotions That Drive Customer Loyalty

New Orleans entrepreneur Tippy Tippens found great success with cause-based ventures -- beginning with her Bird Project Soap line, which donated proceeds to assist in the Gulf environmental cleanup following the BP oil spill in 2010. The effort was so successful that it led to Tippens' creating Goods That Matter, an eco-friendly marketplace where every product sold gives back to social causes.

3. Sustainability equals quality: Building sustainability into business practices should be about more than marketing. It takes commitment to build sustainability into your products. Ultimately, consumers can see right through "green washing," so whatever your mission is, do it first, and talk about it after.

Nike is a good example. Since the launch of its Flyknit line, in 2012, Nike has literally woven sustainability into it. The product offers a specialized yarn system that minimizes labor and has reduced waste by as much as 3.5 million pounds since its inception. Beyond that, Flyknit's environmental aspect has also improved the performance of its shoes.

4. Build relationships, not customers: Retail is transactional, but it doesn't need to be. Focus not on pushing products, but on establishing relationships with customers: Help them enrich their lives and expand their businesses -- that's one of the best (and most sustainable) ways to build a successful brand.

Method, a company creating naturally derived cleaning products, is all about consulting with customers. The company asks customers for their their feedback and for suggestions to improve its products and operations. This relationship-based sales approach -- along with sustainable products and an all-hands-on-deck approach to culture -- has helped Method become one of the fastest-growing private companies in the United States.

Related: 10 Examples of Companies With Fantastic Cultures

In sum, consumers will never stop caring about price. The same can be said for convenience and even customer service. But there's still more depth to what consumers care about in the products they buy. Building sustainability into the DNA of your business and the quality of your products will help achieve your social mission while also building greater loyalty.

Adam Lowry

Co-Founder, Ripple Foods

Adam Lowry is the co-founder of Ripple Foods, a company that exists to make dairy-free foods as they should be: high in protein, low in sugar, loaded with nutrition and delicious. Lowry believes that business is our greatest vehicle for positive social and environmental change. Connect with Ripple Foods on Twitter.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Business News

'Creators Left So Much Money on the Table': Kickstarter's CEO Reveals the Story Behind the Company's Biggest Changes in 15 Years

In an interview with Entrepreneur, Kickstarter CEO Everette Taylor explains the decision-making behind the changes, how he approaches leading Kickstarter, and his advice for future CEOs.


Is Consumer Services a Good Career Path for 2024? Here's the Verdict

Consumer services is a broad field with a variety of benefits and drawbacks. Here's what you should consider before choosing it as a career path.

Business Ideas

87 Service Business Ideas to Start Today

Get started in this growing industry, with options that range from IT consulting to childcare.

Business Models

How to Become an AI-Centric Business (and Why It's Crucial for Long-Term Success)

Learn the essential steps to integrate AI at the core of your operations and stay competitive in an ever-evolving landscape.