The Ask Has Changed The CEO of video-based CRM technology company Verb talks about how video technology is changing how products are sold.

By David Meltzer

Opinions expressed by Entrepreneur contributors are their own.

Rory Cutaia is the CEO of Verb Technology, a video-based CRM software. In this episode of #ThePlaybook, Cutaia talks with host David Meltzer about the company and the future of ecommerce for video.

Cutaia discusses the principle of "what goes around, comes around," the need for a catalyst that would allow people to recognize how much good can be achieved when people work together and how, as a public company, Verb shares its profits.

Cutaia talks about how advances in technology and mobile speeds have increased the demand for video content and how people have stopped reading anything. The rise of online video is impacting businesses, as evidenced by CRMs such as Netsuite and Salesforce incorporating video into their platforms. He explains that 80 percent of sales are lost when viewers need to switch from video to a website or phone to convert; by incorporating clicks within the video, Verb clients report conversion rate increases of as much as 1,200 percent.

Cutaia discusses Verb's next steps, including Verb Live, which will allow in-video clicks for livestreams. The adoption of 5G cellular technology, in particular, will lead to an explosion of mobile-based livestreams that could incorporate Verb functionality to sell related products and services directly — "all content will be shoppable," Cutaia says.

Related: Being a Proper Entrepreneur

David Meltzer

Co-Founder of Sports 1 Marketing, Speaker, Author and Business Coach

David Meltzer, co-founder of Sports 1 Marketing and host of Entrepreneur's podcast, “The Playbook”, is a Top 100 Business Coach, global public speaker and three-time international best-selling author who has been honored by Variety as “Sports Humanitarian of the Year”.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Business News

Amazon Tells Thousands of Employees to Relocate or Resign

Amazon says the move to bring teams together will make them more "effective."

Business News

Nvidia CEO Jensen Huang Will Make Nearly $1 Billion This Year Just from Selling Stock

Huang's $126 billion fortune almost entirely consists of Nvidia stock.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Growing a Business

Why The Most Effective Leaders Don't Yell the Loudest — They Conduct

Most founders try to play every instrument, but the ones who scale learn to lead like conductors — setting the tempo, building harmony and letting others shine.