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Tips on Shipping Your Product

You can't have a successful eBay business without a way to ship your goods. Here are some tips and tools to help you do it right.

This story appears in the October 2006 issue of Entrepreneur. Subscribe »

The first impression you make with your eBay listing is crucial to your online success, but the lasting impression you make with your packaging and shipping can help secure a continued customer relationship. Check out these tools and tips to help you keep the customers you work so hard to get.

Shipping Calculator: Use eBay's free Shipping Calculator in the "Sell Your Item" form and Turbo Lister to help your customers determine the actual cost of shipping to their location for domestic or international, flat or calculated shipping rates. Always give your customers as many options as possible by choosing three speeds for domestic and three speeds for international shipping. The Shipping Calculator shows your buyer a total cost that includes handling. Bill Cobb, president of eBay North America, recently announced that sellers who charge excessive handling fees are no longer welcome on eBay. Charge enough for handling to reasonably cover your costs, supplies and time.

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