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Too Much Paperwork? Embrace the Build-It-Yourself Online Form. Form builders can be powerful small-business tools.

By Jonathan Blum

This story appears in the June 2015 issue of Entrepreneur. Subscribe »


Karen Allbright was worn out from dealing with the details of her professional organizing and personal concierge service, Calm Order. The Calgary, Alberta-based entrepreneur was looking for a smarter way to deal with the minutia of maintaining high-end, live-in-ready homes and offices for her growing global clientele.

"For anybody who is chronically disorganized or is so busy that they can't manage all the details, they call us," says Allbright, who started her business in 2012 and works with six to eight contract employees to help bring sanity to clients' lives.

But as the company grew, so did the amount of paperwork her clients and contractors demanded. From invoices to contracts to purchase orders, "I was handling lots and lots of paper and more and more of it every month," she says.

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