Subscribe to Entrepreneur for $5
Subscribe

3 Strategies for Dealing With Toxic People

By
This story appears in the April 2014 issue of Entrepreneur. Subscribe »

"Nothing astonishes men so much as common sense and plain dealing," Ralph Waldo Emerson once mused. It's a solid observation about handling interactions with difficult people. Mark Goulston, a Los Angeles-based business psychiatrist and consultant and author of Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, says it's simple to deal with the bullies, the blamers, the rage-aholics, the whiners and the complainers. Here's how.

Illustration © Michael Austin

Don't expect them to not be difficult. Once you've identified a difficult person, adjust your expectations so you're not blindsided by their actions, and create some emotional distance.

Continue reading this article -- and everything on Entrepreneur!

Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5!

Get 3 months free with code ZENDESK

Presented by zendesk

Get 3 months free with code
				ZENDESK