3 Strategies for Dealing With Toxic People
"Nothing astonishes men so much as common sense and plain dealing," Ralph Waldo Emerson once mused. It's a solid observation about handling interactions with difficult people. Mark Goulston, a Los Angeles-based business psychiatrist and consultant and author of Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, says it's simple to deal with the bullies, the blamers, the rage-aholics, the whiners and the complainers. Here's how.
Don't expect them to not be difficult. Once you've identified a difficult person, adjust your expectations so you're not blindsided by their actions, and create some emotional distance.
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