Uber

Report: Uber to Pay $20,000 Fine and Update Privacy Policies

Report: Uber to Pay $20,000 Fine and Update Privacy Policies
Image credit: Reuters | Kai Pfaffenbach
2 min read
Opinions expressed by Entrepreneur contributors are their own.

After a 14-month long investigation, New York Attorney General Eric Schneiderman is expected to announce on Thursday a settlement involving ride-hailing app Uber’s privacy practices, according to a report from BuzzFeed.

The inquiry began after a series of BuzzFeed reports that revealed that Uber’s New York manager, Josh Mohrer, had accessed information about reporters’ use of the service without their permission, including through the company’s “God View” tool. The tool shows an aerial view of all passengers and drivers in a particular area.

Around the time of of the Uber dust-up, rival Lyft also updated its privacy policy and practices following a report from Re/code that a Lyft executive had accessed one of its own journalists’ data.

As part of the settlement, Uber will pay $20,000 in fines for failing to report unauthorized third-party access to drivers’ personal information until months after discovering it. This is related to a data breach that occurred in May 2014, after an Uber engineer unknowingly posted online login information for a private database containing driver information. Uber discovered this a few months later, in September, when a former employee from a competitor revealed the problem, according to the report.

As part of the planned settlement, Uber has also agreed to make changes to its privacy and security practices, according to Buzzfeed. This would include password-protection and encryption for the location data of passengers and drivers, limiting employee access to the data, and adding more security tools to protect personal information. As BuzzFeed notes, much of Uber’s new policy on accessing passenger data was included in an update to the company’s privacy policy issued a day after reports of an Uber executive’s comments about doing research on journalists.

Uber also agreed to notify the Attorney General’s office if it begins to collect GPS data from customers’ smartphones when they’re not using the app, something the company claims it doesn’t do, according to BuzzFeed.

More from Entrepreneur

Are paying too much for business insurance? Do you have critical gaps in your coverage? Trust Entrepreneur to help you find out.
Get Your Quote Now

One-on-one online sessions with our experts can help you start a business, grow your business, build your brand, fundraise and more.
Book Your Session

Whether you are launching or growing a business, we have all the business tools you need to take your business to the next level, in one place.
Enroll Now

Latest on Entrepreneur

My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.

Uber Drivers Have Completed More Than 10 Billion Trips