Should You Renegotiate Your Employees' Salaries Now That They're Working Remote?
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The pandemic has changed the way we live and work — in some cases permanently. Many employers have decided to keep remote work as an option for some workers. Predictably, many workers have realized the boon to their finances by taking their big-city salaries and relocating to cheaper locales.
This trend puts employers in a pickle. Remote workers who relocate are taking advantage of salaries intended to be competitive based on regional housing costs around headquarters. Their salaries now have greater value because of their relocation. Meanwhile, workers required to work at headquarters must continue to pay higher housing costs with the same salaries. Many companies are responding by renegotiating the salaries of their relocated remote workers.
A new term has emerged: localized compensation. Employers must consider the practical and ethical questions when negotiating salaries based in part on where the worker lives. These questions are even more pressing for existing employees who relocated.
Employers have a right to know where their workers live, but do they have a right to know their employees’ rental or mortgage payments? Localized compensation attempts to address this intrusion by setting salaries based on regional housing prices rather than the actual housing costs paid by workers. Fortunately, there are some helpful tools that your HR department can use to determine the costs of housing for relocated workers. The National Association of Realtors’ Housing Affordability Index breaks down housing costs to the levels of county and metropolitan statistical area. There are other similar tools offered by private firms and public agencies, such as the United States Census Bureau’s American Housing Survey.
Once you know the relative difference in housing costs between your headquarters and the relocated worker, you can adjust salaries fairly. At least that’s the simple expectation. The reality might be much more problematic.
What about commuters?
Of course, not everyone who works at headquarters lives near headquarters. What about long-distance commuters who have already been taking salary advantage of housing-cost differentials? Should their salaries all of a sudden be subjected to localized compensation evaluations? Many of them moved to the distant ‘burbs to take advantage of lower housing costs as they started their families. Should they be penalized for not living with their new families in a cramped, pricey apartment in the city?
These are questions that every employer will need to consider from an ethical perspective. A good argument against adjusting the salaries of commuters is that the commute itself represents a significant penalty. Unlike remote workers, commuters are not using remote work to take advantage of the housing-cost differential. What about those commuters who now work remotely? Again, they did not relocate to maximize their salary against a lower cost of living. Personally, I would leave my commuters alone.
Guiding principles: transparency and collaboration
Determining localized compensation raises a number of ethical, financial, and managerial issues. Employers must work collaboratively with workers to set a salary system that is both coherent and fair. Workers must know what metrics were used to set their salaries. They should also know how their salaries could change if they relocate. Most of all, localized compensation must account for the reality that some salary advantage will always be realized by those willing to live in cheaper locales. Setting a price on that advantage is the problem that can be solved through a transparent and collaborative localized compensation process.