Thought Leaders
This Cake Traveled 1,500 Miles, and Is A Powerful Lesson In Customer Service
Great customer service can transform ordinary moments into special experiences. Take notes from this supermarket.
Jason Feifer is the editor in chief of Entrepreneur magazine, a keynote speaker, and host of the podcast Problem Solvers. His newsletter, One Thing Better, helps entrepreneurs become more successful and satisfied.
As a speaker, Jason teaches the most important skill in business: adaptability. He's learned how the world's most impressive leaders and entrepreneurs thrive during change, and teaches those tactics to individuals, companies, and franchises — including Google, 1-800-GOT-JUNK, Clorox, Alibaba, Pfizer, Pearle Vision, Crocs, Dick's Sporting Goods, and many more.
More From Jason Feifer
Human Resources
Why Ryan Reynolds Says “You Can’t Be Good At Something Unless You’re Willing To Be Bad”
Actor Ryan Reynolds now runs one of the hottest marketing agencies, Maximum Effort. Here's what he's learned about trying new things.
Entrepreneurs
Stacy London Wants To Help Women Embrace Aging. When TV Said No, She Became A CEO
The former "What Not To Wear" host is now CEO of State of Menopause. The transition wasn't easy.
Entrepreneurs
Bethenny Frankel’s Success Starts With Time Management
Bethenny Frankel builds multimillion-dollar brands, stars in TV shows, and vigorously defends every moment of her day. The secret? It starts with deciding what matters (and what doesn't).
Building a Business
Want Something From Someone? Do the Work for Them.
What's the secret to winning people over? Simple: Make it as absolutely easy as possible to say yes.
Business Accounting
Do You Need “Money Rehab”? Finance Expert Nicole Lapin Says Yes
Finance expert Nicole Lapin's new daily podcast, "Money Rehab", explores people's dangerous money habits
Business Funding
How ‘Fixer Upper’s’ Chip Gaines Built a Powerhouse Personal Network
Entrepreneur and 'Fixer Upper' star Chip Gaines says building an authentic network is the key to business success.
Marketing
How Ryan Reynolds’ Marketing Agency Keeps Making Viral Hits
Ryan Reynolds' marketing agency, Maximum Effort, regularly delivers viral hits. The trick? Bring people together.
Building a Business
The Pandemic Created New Opportunities. Here’s How to Find Them.
There are new opportunities beyond our comfort zones. It's time to embrace them.
Thought Leaders
Patek Philippe Stopped Selling Its Most Popular Product. It’s A Brilliant Move
Why every entrepreneur might one day want to follow Patek Philippe's lead.
Tech
Did Video Games Teach People To Manipulate the Stock Market?
Critics say video games just waste time. But what if they teach incredible skills?
Marketing
3 Ways to Drive More Sales In Your App
Getting someone to download your app is just the start. Now you need great marketing.
Business Ideas
11 Beloved Inventions That Were Almost Canceled
People tried to stop coffee, bicycles, comic books, and even birthday parties.
Marketing
I Changed My Brand’s Name. It Was Scary But Worth It.
How to change the name of your podcast, newsletter, personal brand or anything else.
Marketing
3 Simple Ways to Boost E-Commerce Sales
Discover best practices for optimizing your website's user experience and SEO to grow your sales.
Building a Business
Hint Water CEO Kara Goldin’s Most Important Factor for Success: Relentlessness
The founder achieved her success by changing the beverage industry. Now she's trying to change Washington's approach to clean water.
Building a Business
Why You Should Break Through Your Boundaries
You set boundaries without realizing it, but boundaries, like rules, are made to be broken.
Online Presence
Why Your First 1,000 Customers Are Your Most Important
How do you take a product to market? Watch as VC Jesse Draper coaches a first-time founder, and explains how to do digital marketing on the cheap.
Business Operations & Logistics
Did Someone Offer to Write About You in Exchange for Money? Here’s What to Know.
True editorial is never for sale. Don't waste your money.
Marketing
How to Grow Your Business By Finding New Customers
If you want to attract new customers, you can't just market to them. You need to start a conversation with them.
Online Presence
Gary Vaynerchuk Launches A Talent Agency, Helping Others Master Their Personal Brands
VaynerTalent will represent traditional celebrities, online influencers, corporate leaders, and more.
Tech
What Will Happen In 2021? Here’s What People In 1921 Predicted.
When you look back to history, you can feel more optimistic about our future.
Building a Business
3 Ways to Turn Your Brand into a Movement
Little Spoon's Lisa Barnett has a strategy to turn customers into fans. It starts by reframing what your company stands for.
Business Ideas
6 Giant Companies That Nearly Flopped
Apple, Google, Tesla, and more were not obvious winners at first. Here's what nearly took them down.
Building a Business
How Zoom Won 2020 by Meeting a Surge of Demand
CEO Eric Yuan never expected the business tool to become a social lifeline. But by focusing on fundamentals, the brand rose to the occasion.
Building a Business
Why 2020 Made Us All Better Entrepreneurs
It's been a hard year. But also a good year. Why? Because we were forced to make change.
Business Ideas
Gary Vaynerchuk Launches A New Kind of Consulting Service
VaynerMedia is now offering a playbook for connecting with Gen Z.
Building a Business
Struggling to Hire Top Talent? Change the Way You Recruit.
The global tech company Infosys wanted to diversify its hiring. But to get it right, it needed to rethink a lot more than just its recruiting methods.
Building a Business
When’s the Right Time to Pursue Your Passion? It’s Right Now.
It's time to stop looking backward, and to stop biding our time. This is our moment.
Business Ideas
How Can A Business Stay Relevant? Take A Cue From These Weird Little Forks
In the 1800s, people ate with "macaroni forks" and "olive forks." Why? It's a timeless tale of consumer obsession.
