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Aisle of Discontent

Biz travelers never had it better. So why are they still so cranky?

This story appears in the May 2010 issue of Entrepreneur. Subscribe »

took a hit during the last years of the noughties, but overall the decade was an innovative one, as business travelers pointed out in a survey for the 2010 Business Travel & Meetings Show, a gathering of 's corporate travel industry.

73% of airline passengers are OK with a little small talk. But just a little.

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