How to Hire an IT Professional What questions to ask to make sure your full-time IT hire knows his or her stuff.

Ilustration© Jason Lee

Q: How do I make sure my full-time IT hire knows his or her stuff?

A: From your question, I assume that the days of enlisting everyone to jump in and help each other figure out hardware and software issues, from setting up a network to hooking up the printer, has become a waste of time. Or maybe your system crashed and you discovered that your IT contractor, the one who set up your business and knows it inside and out, is on vacation.