📺 Stream EntrepreneurTV for Free 📺

The Huge Fallout This Entrepreneur Faced When He Put All His Eggs in One Basket David Steinberg, co-founder and CEO of Zeta Interactive, had to redirect his company and find new assets after his clientele base nearly disappeared.

By Grace Reader

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

David Steinberg, co-founder and CEO of Zeta Interactive, a data and analytics company, learned the hard way that you can't put all of your clients in one basket.

When his company launched in 2007, the company's main clients were for-profit education companies -- which ended up being a huge issue. "We woke up one day and there had been a regulatory change that really hurt their businesses," he says in a video.

This change nearly wiped out Zeta's customer base, forcing Steinberg to make a change. "I felt like I had not been the leader I should have been in that moment," he recalls.

Related: Managing a Crisis to Avert #Majorfail

The company repurposed its platform to reach other clients, and today focuses on financial services, insurance, travel, automotive and communication services as well, according to Steinberg.

Check out the video to hear more from Steinberg's misstep and how he pivoted his company to get back on track.

Grace Reader

Contributor

Grace Reader is a former editorial intern at Entrepreneur.com and a current freelance contributor. She is a third year journalism and media communication major at Colorado State University. Grace is the PR and marketing manager at Colorado State University's Off-Campus Life, and a sports anchor at CTV Channel 11. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

Passengers Are Now Entitled to a Full Cash Refund for Canceled Flights, 'Significant' Delays

The U.S. Department of Transportation announced new rules for commercial passengers on Wednesday.

Franchise

Franchising Is Not For Everyone. Explore These Lucrative Alternatives to Expand Your Business.

Not every business can be franchised, nor should it. While franchising can be the right growth vehicle for someone with an established brand and proven concept that's ripe for growth, there are other options available for business owners.

Business News

James Clear Explains Why the 'Two Minute Rule' Is the Key to Long-Term Habit Building

The hardest step is usually the first one, he says. So make it short.

Leadership

Why Companies Should Prioritize Emotional Intelligence Training Alongside AI Implementation

Emotional intelligence is just as important as artificial intelligence, and we need it now more than ever.